As 2022 draws to a close we naturally turn our attention to the upcoming year. Like any other year, 2023 will certainly bring both challenges and opportunities to enterprises in Malta and across the globe.
Whilst the past few years were marked by the global pandemic and unreliable supply chains, all looks set for the next year to be one based on global recessions and authority.
Now, more than ever, intelligent software applications can help businesses to thrive in extremely demanding markets. The right solutions can help your existing team accomplish more and can also lead to increased sales and customer satisfaction.
Forbes and other renowned business publications have begun sharing their predictions of consumer trends in 2023. If we could condense all these opinions into a single word, this would be digitalisation.
Digital transformations are nothing new in business, but with fewer workers and less free market money in circulation, it looks like businesses will be relying on software solutions more than ever before.
The only way to succeed in business is to keep your customers happy. There are several ways to do this, but one of the most effective is to encourage your existing customers to choose your business time and time again.
Customers will overwhelmingly choose businesses that offer the overall best experience. Price and quality will certainly remain important, but so too will providing pre and post-sale support and rewarding customer loyalty.
Keeping track of inventory is challenging enough, so introducing such features as loyalty programs may seem like an unnecessary burden on your team. Fortunately, with top software solutions, such as LightSpeed Retail X Series, this burden is easily transformed into opportunity.
Many business owners are unaware of key metrics within their business. Whilst a lot of attention is given to revenue and margin, less care is dedicated to waste, customer cost of acquisition, and other valuable KPIs.
Staying on top of this information is no easy task, especially if your business handles various departments across multiple locations. Fortunately, dedicated software, such as LightSpeed Restaurant K Series and Newhotel Cloud have been created to provide such data.
These applications are able to extract key data and provide you with a variety of actionable reports. They’re easy to use and provide a selection of add-on modules and features that allow you to define their capabilities according to your business needs.
When you’re trying to cut costs and reduce spending, the last surprise you’d want is a fine for incorrect reporting. Keeping your accounts up to date and compliant is not only a legal obligation but can help you identify opportunities for increased efficiencies.
Accounting and bookkeeping are traditionally thought of as being labour and time intensive. However, with the right solutions, the time and people dedicated to this effort can be drastically reduced. Some of the top accounting and ERP software include Sage Business Cloud Accounting and Odoo.
These and other software applications are best suited for a variety of businesses, both small and large. One of their common characteristics, however, is that they’re cloud-based. This means that you can access and update data remotely, and so can the rest of your team.
Get in touch with the team at Progressive and share your 2023 business objectives and challenges with us.
Using our expertise, we will be able to identify the right software applications to help put a tick next to your targets.