Rewards

A rewards program is a great way to attract new customers and reward the existing ones. It gives your business the competitive advantage to be different from other businesses. If your cafe has great coffee, offer each 7th coffee completely free. If a customer at your pet shop returns every month to purchase dog food, offer a 50% discount for an item after collecting 50 points- the offer opportunities are unlimited. Additionally to the previously mentioned point collecting system, Lightspeed Loyalty also offers:

  • Coupons
  • Reward levels (Basic, Premium, Elite or similar)
  • One time rewards (Birthdays, Events or similar)

Marketing & Sales

Customers are much more likely to respond to a personal offer- create custom personal offers, based on their spending history. Lightspeed Loyalty holds powerful marketing tools: you can easily send customized text messages or create promotional emails with a drag-and-drop tool. In this way:

  • Customers will receive only relevant content
  • You’re able to preset custom campaigns
  • You’ll support customer retention and sell more

Collect data

Lightspeed Loyalty instantly shares data from your customers in a single dashboard. Use the information to divide your audience in segments and automate campaigns. For example, send a customized offer to all customers, which haven’t returned to your coffee shop for 30 days. This will establish a healthy communication with your customers instead of sending irrelevant messages. To sum it up, you can:

  • Automate marketing campaigns
  • Segment customers automatically based on their habits
  • Send automated text messages and emails

Get inspired

 

 

 

Lightspeed Loyalty can be accessed from your Lightspeed Restaurant point of sale system or Lightspeed Retail point of sale system. Progressive is the exclusive Lightspeed POS system certified installer in Malta. Have any questions? Don’t hesitate to contact us, our software specialists will be happy to help.