{"id":528,"date":"2019-01-04T07:53:55","date_gmt":"2019-01-04T07:53:55","guid":{"rendered":"https:\/\/progressive.com.mt\/?p=528"},"modified":"2020-01-06T13:59:52","modified_gmt":"2020-01-06T13:59:52","slug":"mews-hotel-management-system-in-london-good-hotel-testimonial","status":"publish","type":"post","link":"https:\/\/www.progressive.com.mt\/mews-hotel-management-system-in-london-good-hotel-testimonial\/","title":{"rendered":"Mews hotel management system in London: Good Hotel Testimonial"},"content":{"rendered":"\n

Mews often visits some of their clients, to be up to date with the hospitality industry needs. This time, it is the \u201cGood Hotel\u201d, located in the beautiful London, U.K. Read why the hotel decided to switch to a different system and how the system inspires the employees to deliver the most pleasant customer experience, together with the general manager of the property, Mr Liutauras Vaitkevicius.<\/p>\n\n\n\n

Previous\nhotel management software experience<\/h3>\n\n\n\n

The previous system failed to do even the most basic tasks, which is why the hotel was wasting a lot of time and resources to do everything manually. \u201cIt was incredibly slow,\u201d Mr Vaitkevicius says. The company began looking for another solution.<\/p>\n\n\n\n

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Satisfying the needs of the hotel<\/h3>\n\n\n\n

The system needed to be simple and intuitive- a modern solution for their daily routine. Additionally, as technology is constantly evolving, they wanted to be sure, that it wouldn\u2019t be outdated in the near future. Mews was very easy to get used to and they also love, that it is a cloud based system, which is able to connect with multiple other systems.<\/p>\n\n\n\n

Why Mews<\/h3>\n\n\n\n

As a property management system (PMS), Mews saves the most important resource- time. By using the PMS, automation does most of the work, and it is fast and easy. \u201cThe staff and back office is much more productive, because they can focus on the human skills, for example, creating a relationship with the customer or solving back office issues creatively,\u201d Mr Vaitkevicius adds.<\/p>\n\n\n\n

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Mews\nfrom the employee perspective<\/h3>\n\n\n\n

Mews helps to grow out of the box- instead of spending time on chasing paperwork, the employees are focused on excellent customer service. The hotel calculated, that they save approximately 10 hours a week only on manual back office work. Because of the system, they can also focus on the hotel\u2019s own internal training program on how to work better together to achieve the best for the clients.<\/p>\n\n\n\n

Mews\nfrom the customer\u2019s perspective<\/h3>\n\n\n\n

The Good Hotel is a premium hospitality business, which is why they are focused on creating a personal experience for each guest. Mews allows for the customer to be the main focus, therefore, the staff is more attentive when being approached. Both- customers and employees used to waste time filling check in and check out forms and that\u2019s now completely eliminated. The customers love the speedy and friendly process.<\/p>\n\n\n\n

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Secure<\/h3>\n\n\n\n

Cloud based software often may seem as a security threat, however, with Mews it is exactly the opposite:\u201dCredit card frauds have gone down by 60%- the system is extremely intuitive and immediately bounces the transaction,\u201d says Mr Vaitkevicius.<\/p>\n\n\n\n

Progressive is the exclusive partner of the Mews hotel management system in Malta<\/a>. Contact us<\/a> now for a free consultation and learn more about the system!<\/p>\n\n\n\n

*The article was inspired by Jessica\nWeldhen\u2019s article:\u201dGood Hotel Testimonial\u201d, available on mewssystems.com<\/p>\n","protected":false},"excerpt":{"rendered":"Mews often visits some of their clients, to be up to date with the hospitality industry needs. This time, it is the \u201cGood Hotel\u201d, located in the beautiful London, U.K. Read why the hotel decided to switch to a different system and how the system inspires the employees to deliver the most pleasant customer experience, together with the general manager of the property, Mr Liutauras Vaitkevicius.","protected":false},"author":4,"featured_media":532,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false},"categories":[131],"tags":[2,65,86,79,5],"_links":{"self":[{"href":"https:\/\/www.progressive.com.mt\/wp-json\/wp\/v2\/posts\/528"}],"collection":[{"href":"https:\/\/www.progressive.com.mt\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.progressive.com.mt\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.progressive.com.mt\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.progressive.com.mt\/wp-json\/wp\/v2\/comments?post=528"}],"version-history":[{"count":0,"href":"https:\/\/www.progressive.com.mt\/wp-json\/wp\/v2\/posts\/528\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.progressive.com.mt\/wp-json\/wp\/v2\/media\/532"}],"wp:attachment":[{"href":"https:\/\/www.progressive.com.mt\/wp-json\/wp\/v2\/media?parent=528"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.progressive.com.mt\/wp-json\/wp\/v2\/categories?post=528"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.progressive.com.mt\/wp-json\/wp\/v2\/tags?post=528"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}