the advanced features offered by Lightspeed Restaurant POS system<\/a>. But what do people who use Lightspeed every day in their business really appreciate most about it?<\/p>\n\n\n\nWe’ve asked six restaurateurs in Malta<\/strong> to share their thoughts about using Lightspeed Restaurant POS at their establishments, and why they wouldn’t replace it with any other system.<\/p>\n\n\n\n- Adrian Hili<\/strong>, Terrone in Marsaxlokk<\/li>
- Andre Micallef<\/strong>, The Harbour Club in Valletta<\/li>
- Ivan Bajada<\/strong>, Tosca in Mellie\u0127a<\/li>
- Martin Zarb<\/strong>, IN.fame in Valletta<\/li>
- Rachel Alessi,<\/strong> Seashore in G\u017cira<\/li>
- Rouvin Zammit Apap<\/strong>, one80 in Mellie\u0127a<\/li><\/ul>\n\n\n\n
When asked to describe Lightspeed Restaurant POS in a few words, certain phrases kept turning up again and again in their comments: efficient<\/em>, easy-to-use<\/em>, fast and reliable<\/em>, and user-friendly<\/em>.\u00a0<\/p>\n\n\n\nLightspeed Restaurant POS system was developed to always keep you in control while helping staff stay efficient and offering on-the-spot service to customers.<\/p>\n\n\n\n
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Faster and efficient service<\/strong><\/h2>\n\n\n\n
\n\n\n\nRachel Alessi <\/strong>praises the almost telepathic capabilities of Lightspeed, pointing out how easily you track operations from any place using a phone or tablet. Orders taken outside the premises are instantly logged on the bar or kitchen terminal, so staff can start handing clients’ orders even before the waiter has left the tableside.\u00a0<\/p>\n\n\n\nSince the system is very fast, you can add products on-the-fly, which is very convenient when the last thing you have is time. Andre Micallef <\/strong>mentions how Lightspeed has made it easier for them to operate on busy nights since there’s no need for waiters to write down orders and punch them.\u00a0<\/p>\n\n\n\nAccording to Martin Zarb<\/strong>, smart features like showing photos of dishes on the tablet makes it easier for patrons to make a decision and cut down on ordering time.<\/p>\n\n\n\n<\/div>\n\n\n\n
Easier to train staff<\/strong><\/h2>\n\n\n\n
\n\n\n\nAdrian Hili <\/strong>believes in the potential of Lightspeed to make things \u201cmore efficient\u201d, namely the fact that it simplifies ordering and offers enhanced menu presentation on portable devices. It\u2019s also easier to brief staff and carry out essential tasks like data keeping and reporting of sales.\u00a0<\/p>\n\n\n\nIvan Bajada<\/strong> comments about how it is \u201cvery easy to learn\u201d and that it\u2019s by far the easiest POS system they\u2019ve experimented with. Martin Zarb <\/strong>even says that it feels \u201clike a computer game\u201d and they found no issues training staff to use it.\u00a0<\/p>\n\n\n\nRachel Alessi <\/strong>agrees, noting how easy it is to upload items onto the system and modify them. According to Rouvin Zammit Apap<\/strong>, the system was \u201cup-and-running in no time, allowing staff to take orders right away after setup\u201d and this has contributed immensely to improving guest experience and streamlining internal operations.<\/p>\n\n\n\n<\/div>\n\n\n\n
Better control of stock<\/strong><\/h2>\n\n\n\n
\n\n\n\nIvan Bajada<\/strong> points out the convenience of obtaining a complete visual overview of the current work, such as the number of sales, directly from your office.\u00a0<\/p>\n\n\n\nHowever, Lightspeed Restaurant POS is also a useful tool to monitor daily sales even when the owners are not present on the premises, as Martin Zarb<\/strong> says: “you can see the level of profitability, quickly find each dish and drink, and monitor business performance live.”<\/p>\n\n\n\nAndre Micallef <\/strong>mentions how the amount of detail available from the POS system is incredible: an essential feature for leaders in the catering industry, who need to track and control costs very closely.\u00a0<\/p>\n\n\n\n<\/div>\n\n\n\n
Improved security<\/strong><\/h2>\n\n\n\n
\n\n\n\nWith Lightspeed, there’s no room for fraudulent transactions, bad orders, or even staff pilfering. Our users say it is highly recommended for security, cost-effectiveness and reliable service.<\/p>\n\n\n\n
In the words of Rouvin Zammit Apap<\/strong>: “as restaurant operators, we don’t need to be physically present in the restaurant to access data; just log in through smartphone or tablet and you’ll find it there.”\u00a0<\/p>\n\n\n\nEverything is stored safely in the cloud, so you can keep track of business even when abroad via the app. You don’t need any extra equipment to view the back-office and quickly add or change items on the menu.<\/p>\n\n\n\n
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A modern and complete digital POS solution<\/strong><\/h2>\n\n\n\n
\n\n\n\nMany of our users switched to Lightspeed from a different system and in a few cases, this was their first foray in digital POS systems. The consensus is that they immediately felt at ease using Lightspeed to run their restaurants and nobody imagines going back to previous methods.<\/p>\n\n\n\n
After experiencing how Lightspeed changes the outlook on service, it has become a central part of each of their businesses. As a platinum-level partner of Lightspeed in Malta, Progressive is proud to offer restaurant owners this complete POS solution, which has earned rave reviews from our clients thanks to ease-of-use and excellent after-sales service.<\/p>\n","protected":false},"excerpt":{"rendered":"Hospitality is all about delivering excellent service, so why should the system you use to manage your restaurant deliver anything less than a five-star experience? Lightspeed Restaurant is the industry-leading POS system for restaurants, bars and cafes. It’s built with all the features needed to run a smooth and efficient operation, whether you’re dealing with","protected":false},"author":6,"featured_media":1399,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false},"categories":[130],"tags":[],"_links":{"self":[{"href":"https:\/\/www.progressive.com.mt\/wp-json\/wp\/v2\/posts\/1397"}],"collection":[{"href":"https:\/\/www.progressive.com.mt\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.progressive.com.mt\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.progressive.com.mt\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.progressive.com.mt\/wp-json\/wp\/v2\/comments?post=1397"}],"version-history":[{"count":0,"href":"https:\/\/www.progressive.com.mt\/wp-json\/wp\/v2\/posts\/1397\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.progressive.com.mt\/wp-json\/wp\/v2\/media\/1399"}],"wp:attachment":[{"href":"https:\/\/www.progressive.com.mt\/wp-json\/wp\/v2\/media?parent=1397"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.progressive.com.mt\/wp-json\/wp\/v2\/categories?post=1397"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.progressive.com.mt\/wp-json\/wp\/v2\/tags?post=1397"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}