2 minute read
Modern technology has improved the hospitality business, causing a shift in expectations for guests. Hoteliers adapt to these expectations through solutions such as Newhotel Cloud that bring change to all aspects of the business, especially the guest experience.
Top Trends Shaping Modern Hospitality
Express Check-In & Check-Out
With modernisation comes the need to save time and to be efficient in all aspects of the business. Check-in and check-out are an area that Newhotel Cloud is successfully revolutionising by allowing guests to self-check in and out, fast tracking their experience with the hotel.
In-Room Ordering & Guest Services
The mobile capabilities of Newhotel Cloud allow guests to make orders or request services through their phones. This not only improves the service offered to the guest, but the staff gets more time to provide customised services.
Centralised Booking & Real Time Inventory
Newhotel Cloud monitors reservations across multiple platforms and enhances the level of view available to ensure that all guests’ needs are catered for accurately and in time.
Optimised Housekeeping & Maintenance
It is worth noting that clients have a very high level of satisfaction when their room is clean and is in good order. Newhotel Cloud simplifies the ordering and completion of housekeeping and maintenance services which enables the personnel to allocate and follow up on activities effectively.
Facts Over Fantasy
Thanks to the possibility of many reports and analyses of the hotel books, owners are able to evaluate the guests’ tastes, understand the attendance of the premises and track the income fluctuations and offer new products and services aimed at enhancing guests’ satisfaction and increasing profits of the business.
Newhotel Cloud sets out to offer solutions that make hospitable of small sized hospitality businesses to large chains.
Contact us in order to explore how hospitality management could be made easy with optimised processes and great customer experience.
