2 minute read
During peak service hours, timing and communication become more important than ever. A delay between front of house and kitchen staff slows down services, impacts guest experiences and creates tension between team members. This is where Lightspeed Restaurant comes in, a system designed to create efficiency, clarity and enhance speed. This creates unity and decreases delays, confusion or missed tickets.
Order Transmission In Real-Time
Handwriting or remembering orders is a thing of the past. Lightspeed Restaurant allows servers to input orders on an iPad and have it sent instantly to the kitchen or bar, without having to physically hand over orders or input into a separate system.
Customisation Without Miscommunication
Any specifications or modifications a guest may want can be easily communicated between wait staff and those in the kitchen. Lightspeed allows staff to simply select modifications and have these instructions be clearly printed onto tickets for kitchen staff, ensuring the customer receives exactly what they requested on the first try.
Different Pacing Options and Easy Updates
Lightspeed allows wait staff to print orders at different paces, according to the table’s preferences. Starters, mains and desserts can be sent at once or at different times accordingly. Such a feature makes Lightspeed a great option for both fine dining settings and higher volume venues. Repeated dishes on the same ticket are also grouped together when printed, allowing kitchen staff to adequately prepare dishes in batches.
The system also allows changes to be made to orders whilst also ensuring kitchen staff receive the most recent version of an order ticket, thereby avoiding confusion or mistakes.
More Focused Staff
Since servers no longer need to physically hand orders to kitchen staff, their priority can be the guests and managing the front of house, whereas kitchen staff can remain focused on sending out orders rather than being interrupted by servers. Such a separation is created without neglecting communication and coordination between staff.
In a nutshell, Lightspeed Restaurant keeps staff unified by:
Allowing orders to be instantly sent to and printed by kitchen and bar staff
Ensuring any modifications are not missed and everything is up to date
Reducing errors via constant communication, but without constant movement of staff
So, is your restaurant still relying on pen and paper to take orders? Contact us today to learn more about Lightspeed Restaurant, and take your business to the next level.
