In order to install a newer version of Sage, you would need to uninstall the previous version first & make sure that all files are removed from the PC.
To do this, follow these steps:
Uninstall Sage from Add / Remove Programs: Start > Control Panel > Add / Remove Programs.
Secondly, you need to delete the previous directories from the previous installation.
If your uninstalling a Sage prior to Version 13 this would be:
If your uninstall a Sage post Version 13 these would be:
- C:\Program files\Sage
- C:\Documents and Settings\Application Data\Sage (Note Application Data is a hidden folder, to enable to go to My Computer > Tools > Folder Options > View > Tick Show Hidden Files & Folders)
- C:\ProgramData\Sage (Note Program Data is a hidden folder).
Also, we recommend running a popular registry cleaner (ccleaner). This free utility is available in our downloads page.
With the above guide you should be able to re-install with no problems at all.